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Hellopay is very fast in texting for you to complete your payment, but when it comes to refund, almost 2 months already passed but i still dont have my money on my account. Poor customer service and the contact number +632 754 1200 is not working.. It will direct you...
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1.0
I didn't like
  • Customer service
#1007192
Reply to reviews
Mga bobo ang mga putanginang mga reps ng hellopay. paulit2 sila ng mga tanong. nakakairita sila. tumatawag pa ng disoras ng gabi. parang hindi nga ngtraining ang mga boplaks na reps ng hellopay. putangina rin yang lazada! wala man lang silang maitulong sa error ng mga...
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Anonymous
sam

Hindi ko alam bakit ang hirap ibalik yung pera sa hellopay account... https://hellopay.zendesk.com/hc/en-us/sections/201776116-Refunds- according sa policy nila,, pag sa 711 s...

Anonymous
sam

2 months na wala pa rin refund ko.. (P2,770)walang kwenta ang customer care/service/email support ng Hellopay! Paulit ulit lang ang tanong, at puro copy paste ang reply!!!

1.0
I didn't like
  • Bobong reps ng hellopay
  • Long wait wrong resolution
  • Attitudes of the customer representatives
#827533
Reply to reviews

I activated an account with Hellopay since January 2016. My account is still blocked due to verification which I already submitted necessary documents that they needed BTW since January. I can't imagine how slow the customer representatives were. I have been assisted...
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Anonymous
Anonymous

Hi hellopay same here still i didnt get my refund. Lazada already send it a long long time ago since december 12, 2016. Until now no update about it!

Anonymous
Anonymous

Yeah, same here. I feel you. They seemed not aware of the resolution that they are giving.

1.0
I didn't like
  • Long wait wrong resolution
  • Customer service
#808843
Reply to reviews

Charger Sony Vio Review

HelloPay
#1039357
1.0
Details
Bkit po hanggang ngaun wla po pa rin yung refund ko ito po yung contact 09973427403 order 334847369 voters lD 05100117AG3182JCR20000 MATAGAL NA PO AKO NGHIHINTAY bkit po ang tagal pangalan ko po Julie ann Roca
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